Covid-19 Update – Facial Treatments available from Saturday 15th August.

We are delighted to be able to offer our full range of services as and from Saturday 15th August. We have updated our Covid-19 Secure plan and we will now be wearing Type II face masks underneath our visors

We are open for pre-booked appointments only and these can be made by calling us on 01243 788668 (If you are still using our old number 01243 785651, please replace it with our current number) or emailing enquiries@thesanctum.co.uk

We know some of you will be feeling excited about coming in to see us while others will be feeling somewhat nervous and anxious. It is our goal that every single one of you can feel comfortable in our salon. As such, we are kindly asking that you:

  • Arrive alone for your appointment.
  • Wait in your car or outside in fresh air if you are early for your appointment. We appreciate your prompt arrival. If you are late, we may have to reschedule
  • Wash your hands when you arrive at the salon.
  • Keep a space of 2 metres between you and anyone else in the salon.
  • Do not touch or shake hands with anyone else in the salon.
  • Please bring your bank card or contactless payment as it will be cashless payments only.

We are also asking you to reschedule your appointment if:

  • You have experienced any cold or flu symptoms in the last 14 days
  • Have been in contact with anyone with cold or flu symptoms in the last 14 days.
  • Have been self-isolating in the last 14 days.

So that our salon is as safe as possible, you will have a slightly different salon experience than before:

  • Apart from water, food and beverage service has been suspended.
  • Please limit the amount of personal items you bring with you into the salon. Anything brought in will need to be kept with you at all times.
  • Appointments are spaced out to reduce the number of people present and to allow extra time for cleaning/sanitisation.
  • Sanitising of personal spaces and hand washing will take place in between clients. As well as more frequent cleaning of high touch common area surfaces.
  • Staff have been informed and trained on sanitisation best practices

    Please remember that all treatments must be pre-booked by calling 01243 788668 or emailing enquiries@thesanctum.co.uk

We’re looking forward to seeing you soon,

The Sanctum Team

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